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shinelumiereI ordered several items from this site http://www.personalcreations.com/?ssid=4&REF=PCRFeedFindgift_30021189_swpc&prid=PCRSRCH25
worked out well, the charges for gift boxes personalization and the "special holiday" shipping were annoying, but doable.
I ordered them on Saturday, they were sent out on Monday night, quite speedy for something that required personalization.
They arrived today, and for whatever reason, they sent one of the plaques I ordered without it's gift box.
It also happens that the one without the gift box arrived with a piece broken off.
to their customer service's credit, they took my word, and are sending a new plaque, with the gift box, free of charge, and overnight!
so, they goofed up, but they were willing to make it right without a hassle.
I'm sure my not ripping their heads off over the phone helped that XD but I felt like it inside.
*Note*
By the way, if you look at the site, and you're considering buying something, know that if you play the game Gnome Town on FB, there's a chance to get 180(I'm pretty sure that was the amount) gold bars if you follow the link from the game to the site. I discovered this after I bought my stuff unfortunately :(
worked out well, the charges for gift boxes personalization and the "special holiday" shipping were annoying, but doable.
I ordered them on Saturday, they were sent out on Monday night, quite speedy for something that required personalization.
They arrived today, and for whatever reason, they sent one of the plaques I ordered without it's gift box.
It also happens that the one without the gift box arrived with a piece broken off.
to their customer service's credit, they took my word, and are sending a new plaque, with the gift box, free of charge, and overnight!
so, they goofed up, but they were willing to make it right without a hassle.
I'm sure my not ripping their heads off over the phone helped that XD but I felt like it inside.
*Note*
By the way, if you look at the site, and you're considering buying something, know that if you play the game Gnome Town on FB, there's a chance to get 180(I'm pretty sure that was the amount) gold bars if you follow the link from the game to the site. I discovered this after I bought my stuff unfortunately :(
